LeadMachine Documentation

Welcome to LeadMachine! Powerful lead management with AI-powered enrichment and automation.

Getting Started

Progressive Web App & Push Notifications

Install LeadMachine to your device and get instant, FREE push notifications when leads are assigned. Works on phone, tablet, and desktop.

WordPress Plugin Setup

Install the WordPress plugin to automatically capture leads from your website form submissions. Connect your site in minutes and never miss a lead.

Lead Management

Learn the basics of managing leads - creating, editing, organizing, and converting prospects into customers.

User Management

Add team members, assign roles (User, Admin, SuperAdmin), and manage your team's access to leads and features.

Task Management

Create tasks for yourself or your team. Set due dates, priorities, and link tasks to leads or companies. Turn AI suggestions into actionable tasks with one click. Get notified when tasks are assigned to you.


Lead Organization

Lead Statuses

Customize your sales pipeline with statuses that match your process. Track leads from first contact to closed deal.

Lead Types

Categorize leads by how they came in: Demo Request, Download, Trial, Contact Form, Referral, and more.

Lead Tags

Organize and filter leads with flexible tags. Apply multiple tags per lead for better workflow management. Auto-tag Shopify customers.

Custom Fields

Create custom fields to track information unique to your business - budget, timeline, decision criteria, or anything else.


AI-Powered Features

Ask AI

Chat with your CRM data! Ask questions about your leads, pipeline, and sales performance. Get instant, data-driven answers like "Which state has the most leads?" or "Who should I follow up with?"

Social Lookup

Automatically find LinkedIn profiles, Twitter accounts, Facebook pages, and websites for your leads.

AI Data Enrichment

Use Gemini AI to automatically research and add company information - size, revenue, industry, tech stack, and more.

AI Summary Generation

Generate AI-powered summaries of leads and their interaction history. Get context in seconds before calls or meetings.


Integrations

Shopify Integration

Connect your Shopify store to sync customers and orders automatically. Real-time webhooks and auto-tagging included.

MailChimp Integration

Sync leads to MailChimp automatically. Build segments, send campaigns, and track email engagement.


Company Management

Company Settings

Configure your company profile, default settings, fallback users, API access, and data preferences.


Support

Getting Help

Learn how to submit support tickets directly from LeadMachine. Get help from our team for any questions, issues, or feature requests.

Email Support: [email protected]

Questions or Issues? Click the headset icon (🎧) in the top navigation bar to submit a support ticket, or email us directly at [email protected].


Technical Documentation (SuperAdmin Only)

Analytics & Event Tracking

GA4 event tracking configuration, tracked events, and implementation details for measuring feature usage and business metrics.


Note: System configuration, vendor API setup, and infrastructure guides are restricted to SuperAdmin access only. These technical guides contain sensitive setup information for system administrators.

Last Updated: December 2025