DecoNetwork Integration Guide

Learn how to connect your DecoNetwork store to LeadMachine to sync orders, products, inventory, and purchase orders.

What is the DecoNetwork Integration?

The DecoNetwork integration connects your DecoNetwork store(s) to LeadMachine, syncing:

Orders:

• Order details and totals
• Customer information
• Order status and dates
• Line items and shipments

Products:

• Product catalog
• SKU information
• Pricing data
• Categories

Inventory:

• Stock levels
• Low stock alerts
• Reorder points
• Warehouse locations

Purchase Orders:

• PO details
• Vendor information
• Delivery dates
• Receipt status

Benefits:

• All order data in one place
• Track customers across platforms
• Low stock notifications
• Multi-store support
• Dashboard with key metrics

Setting Up DecoNetwork Integration

Prerequisites

What You Need:

• DecoNetwork account with API access enabled
• DecoNetwork API username and password
• LeadMachine admin access

Permissions Required:

• LeadMachine: Admin or SuperAdmin role
• DecoNetwork: API Management access in Admin settings

Enable API Access in DecoNetwork

Before connecting, you must enable API access in your DecoNetwork account:

1. Log into your DecoNetwork admin panel
2. Go to Admin Settings
3. Find API Management or External API Access
4. Enable the API and create API credentials
5. Note your API username and password

Step-by-Step Setup

1. Access Integrations Page

1. Log in to LeadMachine
2. Go to Integrations from the sidebar
3. Find DecoNetwork in the E-Commerce section
4. Click "Connect"

2. Enter Store Details

1. Site URL: Your DecoNetwork store URL (e.g., mystore.deconetwork.net)
2. Store Name: A friendly name to identify this store
3. API Username: Your DecoNetwork API username
4. API Password: Your DecoNetwork API password

3. Test Connection

1. Click "Test Connection" to verify credentials
2. If successful, you'll see a green checkmark
3. If failed, check your credentials and API settings

4. Save and Sync

1. Click "Connect Store" to save the connection
2. Initial sync will begin automatically
3. Orders, products, and inventory will start importing

What Gets Synced

Order Data

Order Details:

• Invoice number
• Job name
• Customer PO number
• Order date and due date

Financial Information:

• Item amount
• Shipping amount
• Tax amount
• Discounts applied
• Total billable amount

Status Tracking:

• Order status
• Production status
• Shipment tracking numbers
• Key dates (ordered, produced, shipped)

Customer Info:

• Customer name
• Email address
• Company name
• Customer ID for linking

Product Data

Product Information:

• Product code
• Product name
• Supplier and brand
• Active/inactive status

SKU Details:

• Available sizes
• Available colors
• Price ranges
• SKU counts

Inventory Data

Stock Levels:

• Current inventory level
• Warning threshold
• Reorder point
• Supplier inventory

Alerts:

• Low stock items highlighted
• Out of stock items flagged
• Inventory tracking status

Purchase Order Data

PO Information:

• PO number
• Vendor name
• Status (Open, Partial, Received, etc.)

Financial Details:

• Subtotal
• Shipping
• Tax
• Total amount

Dates:

• Date raised
• Expected delivery date

DecoNetwork Dashboard

Your Homepage

When you connect DecoNetwork, the DecoNetwork Dashboard becomes your default homepage instead of the standard CRM dashboard. This gives you instant visibility into your ecommerce operations when you log in.

• Automatic: Once connected, you'll see the DecoNetwork dashboard at login
• Switch Views: Click "Main Dashboard" in the header to access the standard CRM view
• Store Filter: If you have multiple stores, filter by store using the buttons at the top

Ledo Says (AI Suggestions)

The Ledo Says card appears on your DecoNetwork dashboard with ecommerce-focused insights:

• Daily Summary: Revenue trends, order counts, week-over-week growth
• Smart Suggestions: Actions based on your actual sales data

Unlike the standard CRM suggestions about leads and outreach, DecoNetwork users get suggestions focused on orders, revenue, and customer engagement.

Dashboard Features

Stats Cards:

• Total orders and 30-day count
• Total revenue from synced orders
• Product count with active items
• Low stock and out of stock alerts

Tab Views:

• Orders: Browse and filter order history
• Products: View product catalog
• Inventory: Monitor stock levels with alerts
• Purchase Orders: Track incoming stock

Store Selector:

• Toggle between individual stores
• View aggregated data from all stores
• Filter dashboard by specific store

Order Management

View Orders:

• Order number and job name
• Customer details
• Order date and status
• Total amount
• Link to lead record

Order Status Colors:

• Green: Complete, Shipped, Delivered
• Yellow: Pending, New, Awaiting
• Blue: Processing, In Production
• Red: Cancelled, Refunded, Failed

Inventory Monitoring

Stock Status:

• Green "In Stock" badge for healthy levels
• Yellow "Low Stock" warning when below threshold
• Red "Out of Stock" for zero inventory

Quick View:

• Product and SKU details
• Size and color
• Current stock vs threshold
• Easy identification of issues

AI-Powered Reports

DecoNetwork users get specialized ecommerce reports through the Reports page:

Quick Reports

Pre-built report templates for DecoNetwork data:

• DecoNetwork Orders by Status - Pie chart of order statuses
• Monthly DecoNetwork Revenue Trend - Line chart of revenue over time
• Average DecoNetwork Order Value by Month - Track AOV trends
• Top DecoNetwork Stores by Revenue - Compare store performance (multi-store)
• Monthly DecoNetwork Order Count - Order volume trends

Store Filtering

When running reports, you can filter by specific store:

1. Select a store from the Store Filter dropdown
2. Run any report - data filters to that store only
3. Select "All Stores" to see aggregated data

Custom Reports

Ask Ledo for custom reports using natural language:

• "Show me orders by status for TheTeeSpot this month"
• "What's my revenue by store for Q4?"
• "Top 10 customers by total orders"
• "Average order value trend for the last 6 months"

Ledo understands your DecoNetwork data and generates appropriate visualizations.

Managing Multiple Stores

Connect Additional Stores

1. Go to Integrations → DecoNetwork
2. Click "Add Store" or scroll to the form
3. Enter new store credentials
4. Each store syncs independently

Use Cases:

• Multiple brands
• Different product lines
• Test and production environments
• Regional stores

Store-Level Controls

Per-Store Settings:

• Enable/disable specific sync types
• Set sync frequency (hourly, daily, manual)
• Test connection at any time
• View last sync timestamp

Sync Options:

• Orders: Customer order history
• Products: Product catalog
• Inventory: Stock levels
• Purchase Orders: Incoming stock

Disconnect a Store

1. Find the store in Connected Stores
2. Click the disconnect icon
3. Confirm disconnection
4. Existing data remains in LeadMachine

What Happens:

• Automatic syncing stops
• Historical data preserved
• Can reconnect anytime
• Leads retain order history

Customer to Lead Linking

How Linking Works

When orders sync from DecoNetwork:

1. Customer email is extracted from order
2. LeadMachine searches for matching lead
3. If found, order links to existing lead
4. If not found, lead can be created

Automatic Lead Creation

During sync, customers with orders are linked:

• Lead type: "DecoNetwork Customer - [Store Name]"
• Contact email saved
• Order history visible on lead
• Source tracked for attribution

Manual Linking

If a lead isn't automatically linked:

1. View the order in DecoNetwork dashboard
2. Note the customer email
3. Find or create the lead in LeadMachine
4. Future syncs will link automatically

Sync Settings

Sync Frequency Options

Hourly (Recommended):

• Best for active stores
• Near real-time order updates
• Good balance of freshness vs. API usage

Daily:

• Suitable for lower volume stores
• Syncs once per day
• Reduces API calls

Manual:

• On-demand sync only
• Click "Sync Now" when needed
• Full control over timing

Manual Sync

Trigger a sync anytime:

1. Go to DecoNetwork connection settings
2. Click "Sync Now"
3. Progress shown during sync
4. Results displayed on completion

What Syncs:

• All enabled data types
• Updates existing records
• Adds new records
• Respects sync settings

Troubleshooting

Connection Issues

Can't Connect to Store

• Verify site URL is correct (include full domain)
• Check API credentials are correct
• Ensure API is enabled in DecoNetwork admin
• Try the "Test Connection" button

Authentication Failed

• Double-check username and password
• Verify API access is enabled
• Check user has API permissions
• Contact DecoNetwork support if needed

API Not Enabled

• Log into DecoNetwork admin
• Navigate to API settings
• Enable API access
• Create API credentials if needed

Sync Issues

Data Not Syncing

• Check connection status is "Connected"
• Verify sync options are enabled
• Try manual sync
• Check for error messages

Missing Orders

• Verify order date range
• Check order status filters
• Orders with no customer may not link
• Try expanding date range

Stale Data

• Check last sync timestamp
• Trigger manual sync
• Verify sync frequency setting
• Check for connection errors

Data Accuracy

Order Totals Don't Match

• Check currency settings
• Verify tax calculations
• Compare with DecoNetwork admin
• Report discrepancies to support

Inventory Levels Wrong

• Check when data was last synced
• Trigger fresh sync
• Verify inventory tracking is on
• Check supplier inventory vs local

Best Practices

Initial Setup

Before Connecting:

• Verify API access is enabled
• Test credentials in DecoNetwork first
• Plan which stores to connect
• Review data that will sync

After Connecting:

• Run initial sync
• Verify data looks correct
• Check customer linking
• Monitor first few syncs

Data Management

Regular Monitoring:

• Check low stock alerts weekly
• Review pending orders
• Monitor sync status
• Address connection errors promptly

Multi-Store Strategy:

• Use clear store names
• Consistent sync schedules
• Regular data review
• Aggregate reporting when needed

Security

Credential Protection:

• Use strong API passwords
• Don't share credentials
• Rotate passwords periodically
• Review API access logs

FAQ

Q: Does this sync all my historical orders? A: Initial sync imports recent orders (last 30 days by default). Older orders sync on subsequent syncs.

Q: How often does data sync? A: Based on your sync frequency setting: hourly, daily, or manual.

Q: What happens if I disconnect? A: Automatic syncing stops, but existing data remains in LeadMachine.

Q: Can I sync only certain data types? A: Yes, enable/disable Orders, Products, Inventory, and Purchase Orders independently.

Q: Are my API credentials secure? A: Yes, credentials are stored securely and never exposed to end users.

Q: Can I connect multiple stores? A: Yes, connect as many DecoNetwork stores as needed to one LeadMachine account.

Q: Will this slow down my DecoNetwork store? A: No, the API calls are efficient and don't impact store performance.

Q: How do I see orders for a specific customer? A: View the lead in LeadMachine and linked orders appear in their profile.

Getting Help

Need Assistance?

• Check this documentation first
• Review error messages carefully
• Verify API settings in DecoNetwork
• Contact LeadMachine support

Support Channels:

• In-app support tickets
• Email: [email protected]
• Documentation (this guide)

Summary

The DecoNetwork integration brings your order management data into LeadMachine:

• Automatic order and customer syncing
• Product catalog and inventory tracking
• Multi-store support
• Dashboard with key metrics
• Low stock alerts
• Purchase order tracking
• Customer to lead linking
• Flexible sync options

Connect your DecoNetwork store today to unify your customer data and leverage LeadMachine's lead management features for your print and promotional business!

Last Updated: December 2025